How We Use and Keep Data
Your privacy handling depends on local law and is available only where local law permits. We collect the details you submit when you open or verify an account, ask for support, or change contact details, and we may also record device type, browser version, IP address,
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session time, and the payment reference attached to DANA, OVO, GoPay, or QRIS activity. That lets us match requests, prevent duplicate edits, and keep a clean audit trail. We do not keep records longer than needed for security checks, dispute handling, or legal retention periods. When
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you send a request from your account, we confirm the channel before we change stored data, and we reply through the same route so you can track what happened. If a request touches a payment record, we may ask for the transaction time or the reference
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shown in your app so we can find the right entry without exposing more data than needed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.