Reference

Privacy Policy for Your fixbos88 Account

We keep your account data focused on what is needed to open, verify, and protect access: contact details, device signals, login history, and payment references that appear with…

Account dataLogin recordsDANAQRIS
fixbos88 Privacy Policy for Your fixbos88 Account
REQUEST CHANNELS

Where to Send Privacy Requests

If you want to ask what we store, correct a detail, or ask for a record check, start from the help button in your account or…

Live chat Open the chat from your account page for fast privacy requests, record checks, or…
Email Send a message when you need a written trail for a data request, including…
Account ticket Use the ticket form inside your profile when the request touches device logs, payment…
ACCOUNT SAFETY

Cookies, Access, and Record Handling

We keep privacy handling practical: data is collected for account access, device checks, and records linked to deposits or withdrawals, then reviewed only by the team that needs it.

Data collected

We store the contact details you submit, the device and browser data needed for access, and the account references tied to your activity. That keeps your request matched to the right profile without asking for the same details twice.

Cookies

Cookies help us remember your session, language choice, and whether a device has already passed a login check. You can clear them in your browser, but that may require you to verify again on the next visit.

Account security

We use login timestamps, IP records, and second-step checks when a request looks unusual. If your password or contact point changes, we may pause the edit until the account owner confirms it through the same channel.

Retention

We keep records only as long as needed for support, fraud prevention, disputes, and legal retention. When the reason ends, we remove or anonymise the data we no longer need for our operational records.

Request edits

You can ask us to correct your contact details, close a record, or ask for a copy of stored data. We confirm the request, check the account trail, and reply with the next step through your chosen channel.

Who to contact

Use live chat, email, or an account ticket for privacy matters. If the request touches a payment entry from DANA, OVO, GoPay, or QRIS, we may ask for the time and reference shown on your side.

Common Privacy Questions from You

If you want a straight answer before you open an account, this section covers the privacy questions we hear most. We explain what we store, why some records stay longer than others, and how you can ask for edits through the same channel you used to contact us. The answers stay tied to your account, your device, and the local law that applies to your access.

We collect the contact details you give, the login record, device and browser signals, and the account actions you ask us to process. If a payment reference appears in DANA, OVO, GoPay, or QRIS activity, we may store that match for record keeping.

Yes, when those records are needed to match deposits, withdrawals, corrections, or support requests to your account. We keep only the reference details we need, and we remove or anonymise them once the retention reason ends.

Send the request from your logged-in account through live chat, email, or the ticket form. We confirm the channel, check the account trail, and then update the record or explain why a change cannot be made.

We keep data for the period needed for access, support, security, disputes, and any legal retention rule that applies. When those reasons end, we delete or anonymise records that no longer need to remain attached to your account.

Yes. You can ask for the device and browser details we hold, including session times, IP records, and login checks. We will confirm the request through your account before we share or change anything.

It does. We process requests only where local law permits, and some steps may depend on where your access is made from. If a request cannot be completed, we explain the reason through the same channel.